WE DELIVER EXCELLENCE AND SATISFACTION

 

We take pride in being DIYers’ First Choice! Our love for home-upgrade projects unites us here! We endeavor to deliver excellence and satisfaction with every order! ToolAnt offers FREE DELIVERY for most orders over ONLY $25 !

 

· You get 3-5 business days delivery on thousands of in-demand home improvement items. You can always track your package with the shipping info in the e-mail sent right after your order is shipped.

· Free standard delivery for most orders over ONLY $25. For orders less than $25, you will be charged $5.99 by our shipping carriers.

· We cannot ship to Alaska, Hawaii, or U.S. Territories and P.O BOX. We are sorry for the inconvenience. Thank you for your understanding.


FREE standard shipping on most orders over $25 made at toolant.com. Some exclusions apply. See more detail in shipping policy. We reserve the right to change or end this offer at any time. Please allow 1-2 business days for parcel processing. All returns are subject to ToolAnt's standard return & exchange policy.

 

FAQs:

 

· When Will My Order Arrive?

 

Estimated delivery dates are provided for each item in the e-mail sent to you right after your order is processed. If you would like to check the status of your order online, please contact our CUSTOMER SUPPORT by Chat or by e-mail. You can also track your item at our carriers’ websites with the tracking number in the Shipping Confirmation e-mail that is sent once your item ships.

 

· Can I Change or Cancel My Order?


This process varies according to your order type and which stage the order is in.

To cancel a Ship-to-Home order, send an e-mail to wecare@toolant.com to cancel the order online. You may also choose to contact our online Customer Support to assist you with canceling orders. Please be noted that you can only cancel your order within 45 minutes after the purchase is done, once the 45-minute window has passed, the order cannot be canceled. If it is too late to cancel your order, you may return any unwanted items in accordance with our return policy.

Online Customer Support can be reached by Chat during working time, or you can write to us at wecare@toolant.com, we will get back to you within 24 hours. Please provide your original payment information along with your request.

 

· What If My Merchandise Arrives Damaged?

 

If you order arrives with damage, please send an e-mail to wecare@toolant.com so we can assist you with a replacement order or refund.

 

· How May I Return My Merchandise?

 

New, unopened merchandise can be returned within 60 days of purchase.

 

Returns for purchases with valid proof of purchase will be exchanged, refunded to the original form of payment (credit card, PayPal, etc.). To return your merchandise, please write us an e-mail at wecare@toolant.com and specify your return request.

 

· Where can I find the warranty info?

 

Please refer to the product instruction or the details on the packaging of the product you purchase for the warranty timelines of various products, as warranty periods differ according to products. For more detail, please check return & exchange policy.